Versand

Shipping Policy for SIXTEENINE

Effective Date: 01/15/2025

Thank you for shopping with SIXTEENINE. We are committed to ensuring your purchase reaches you quickly and safely. Please review our shipping policy below:

Shipping Locations

We currently ship to the following regions:

  • United States
  • Canada
  • Europe (including Germany and surrounding countries)
  • Select international locations (please contact us for availability).

Processing Time

  • All orders are processed within 1-3 business days after payment confirmation.
  • Orders are not processed or shipped on weekends or holidays.

Shipping Methods & Delivery Times

  1. Standard Shipping
    • Delivery Time: 2-6 business days. Delivery from US
  2. Express Shipping
    • Delivery Time: 2 business days. Delivery from US

Note: Delivery times may vary depending on the destination and shipping carrier.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor its journey.

Shipping Rates

Shipping rates are calculated at checkout based on the weight, size, and destination of your order.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties and taxes imposed by the destination country.
  • To avoid any hidden fees, the customs, duties and taxes will be mentioned at the checkout page.

Lost or Damaged Packages

  • SIXTEENINE is not responsible for packages lost or damaged in transit.
  • If your package is lost, please contact the shipping carrier directly or reach out to us for assistance.

Incorrect Shipping Information

  • Please ensure all shipping details are correct at checkout.
  • SIXTEENINE is not responsible for delays or lost packages due to incorrect or incomplete information provided by the customer.

Contact Us

For any questions or concerns about your shipment, feel free to contact us at:

We appreciate your business and are here to provide the best possible shopping experience!